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Consumer Protection & Support

Grievance Redressal & Support Portal

We are committed to prompt, transparent, and fair resolution of every query. Submit your concerns directly to our statutory Redressal Committee.

45
Days Max SLA Disposal
48h
Initial Acknowledgment
100%
Transparent Process
Nodal
Officer Oversight

Lodge a Formal Grievance

Please provide precise details so our dedicated compliance and support teams can investigate and resolve your concern swiftly.

Ravi Sharma

Statutory Nodal Officer • Compliance Authority

Ravi Kumar

Customer Care & Support Head

Mr. Radhe Shyam Sharma

Women Care & Prevention Officer

Mr. Girjesh Kumar Saraswat

Employee Care & Prevention Officer
Statutory Disposal Commitment

In accordance with Consumer Protection (Direct Selling) Rules, every grievance submitted by a consumer, distributor, or associate shall be formally acknowledged within 48 hours and definitively resolved within a maximum of 45 days from receipt.